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Privacy Policy

Last updated: August 21, 2025

Introduction

At Immershold Inc. (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI video generation platform and services.

By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

  • • Name and email address when you create an account
  • • Profile information you choose to provide
  • • Payment information (processed securely through third-party payment processors)
  • • Communication preferences and feedback

Usage Information

  • • AI generation prompts and parameters
  • • Generated content and your interactions with it
  • • Usage patterns and feature preferences
  • • Technical information about your device and browser

Content Data

  • • Images and videos you upload to our platform
  • • AI-generated content created through our services
  • • Metadata associated with your content

How We Use Your Information

  • • To provide and maintain our AI video generation services
  • • To process your requests and generate AI content
  • • To improve our AI models and platform functionality
  • • To communicate with you about your account and our services
  • • To detect, prevent, and address technical issues and fraud
  • • To comply with legal obligations and protect our rights

Data Security

We implement industry-standard security measures to protect your personal information:

  • • Encryption of data in transit and at rest
  • • Regular security audits and monitoring
  • • Restricted access to personal data on a need-to-know basis
  • • Secure cloud infrastructure with leading providers

AI Model Training and Content

We may use aggregated and anonymized data to improve our AI models. This includes:

  • • General usage patterns and preferences
  • • Technical performance metrics
  • • Anonymized content quality assessments

We do not use your personal information or identifiable content to train AI models without your explicit consent.

Third-Party Services

Our platform integrates with third-party AI providers and services. These include:

  • • RunwayML for video generation capabilities
  • • PixVerse for additional AI video models
  • • Cloud storage and computing providers
  • • Analytics and monitoring services

These services have their own privacy policies, and we encourage you to review them.

Your Rights and Choices

You have the following rights regarding your personal information:

  • • Access and review your personal information
  • • Correct or update inaccurate information
  • • Delete your account and associated data
  • • Export your data in a portable format
  • • Opt-out of certain communications
  • • Request restriction of processing in certain circumstances

Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

  • • Essential cookies for platform functionality
  • • Analytics cookies to understand usage patterns
  • • Preference cookies to remember your settings

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@lumiere-studio.ai

• Address: Immershold Inc. Privacy Team

• Website: Contact form available at lumiere-studio.ai/contact