Get in Touch
Email Support
Get help with your account, technical issues, or general inquiries.
support@lumiere-studio.aiSend us a Message
By submitting this form, you agree to our Privacy Policy and Terms of Use.
Questions
and Answers
Simply sign up for an account, choose your plan, and start creating videos with our intuitive AI-powered tools. No technical experience required!
We support all major video formats including MP4, MOV, AVI, and more. You can export in various resolutions from 720p to 4K.
Yes! We offer custom enterprise plans with advanced features, dedicated support, and volume discounts. Contact our sales team for details.
Generation times vary by model and complexity, typically ranging from 30 seconds to 5 minutes. Premium models may take longer but deliver higher quality.
Absolutely! You can cancel your subscription at any time. You'll continue to have access until the end of your current billing period.
Yes, we use industry-standard encryption and security measures to protect your data and generated content. Read our Privacy Policy for full details.